Patient Pending's business is in patient education. In the course of its business, we collect, transmit, record, store, and otherwise handle information about individuals (personally identifiable information or "PII"). We take these activities seriously and provide appropriate procedures for the handling of PII. This Statement provides information to our website visitors, customers, and individuals communicating with or through our customers (collectively "Consumers") about how information is collected, transmitted, stored, or otherwise handled. Any information provided by Consumers or collected from individuals who use Patient Pending services/products is not sold or shared with unauthorized third parties, except in certain cases described below. Our customers may provide your PII to us for conducting their business and their use of your information is governed under their privacy policies/statements.
2.0 INFORMATION WE COLLECT.
Patient Pending may collect various types of personal information including name, telephone number, email address, and other information that, either alone or in combination with other kinds of information, may personally identify Users. Patient Pending may collect personal information from Users in a variety of ways, including through online forms, and other instances where Users are invited to volunteer such information. Patient Pending only knowingly collects PII that is voluntarily provided by you. For example, you provide PII when opting into receive Patient Pending Alerts via the short code, opt-in link or after discussion with your doctor's office. PII provided by customers may include email addresses, phone numbers, first and last name, and DOB. PLEASE NOTE THAT GIVEN THE STATE OF THE TECHNOLOGY, A TELEPHONE NUMBER USED IN THE PROVISION OF OUR SERVICES WITHOUT ANY ADDITIONAL IDENTIFYING INFORMATION IS NOT CONSIDERED PROTECTED PII. The way we collect PII depends on our relationship with you. Patient Pending collects information from individuals as they use Patient Pending's products and services and from individuals communicating with or through Patient Pending's customers ("End Users").
3.0 PASSIVE COLLECTION.
As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyze trends in the aggregate and administer the site. While not all of the information that we collect from Users is personally identifiable, it may be associated with personal information that Users provide to us through our Website. Patient Pending is dedicated to protecting the PII it knowingly receives from End Users in a confidential and secure environment. When authorized third parties need to access PII, Patient Pending will provide the minimum amount of information required to complete the requested service or transaction.
4.0 COLLECTED INFORMATION.
5.0 MINORS PRIVACY.
At Patient Pending, we do not intend to collect information from children under the age of 13 (or the applicable legal age in your location). If Patient Pending discovers that a child under the age of 13 submits PII to Patient Pending, we will delete such information and we will not use such information for any other purpose. Patient Pending encourages parents to take an active role in their children's use of the Internet and cellular telephones and to inform them of the dangers of providing Information about themselves on the Internet or through cellular telephones. If you are a parent or legal guardian and think your child under the age of 13 has given us information, you can email us at email@example.com. Patient Pending is committed to safeguarding the information Users entrust to Patient Pending.
6.0 TRACKING TECHNOLOGIES.
7.0 INFORMATION COLLECTED FOR OUR CUSTOMERS.
By using Patient Pending's website and services, you understand and consent to the collection, processing, and use of information for the purposes and in the manner set forth under this Statement.
9.0 USER ACCESS AND CHOICE.
This "User Access and Choice" section shall apply solely to the extent your information collected by Patient Pending is not collected pursuant to the "Information Collected for Our Customers" section above. Upon request, Patient Pending will provide you with information whether we hold any of your personal information. If your personal information changes, or if you no longer desire our service, you may correct, update, amend or ask to have it removed by emailing our Customer Support at firstname.lastname@example.org. We will respond to your request within a reasonable timeframe. We will retain and use your information for as long as your account is active or as needed to provide you services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
10.0 DO NOT CONTACT.
Patient Pending provides you the opportunity to opt-out of receiving electronic communications from Patient Pending. If you do not want to receive communications from us, please follow the instructions in the communication itself or contact the customer directly. You may also use the convenient optout feature included with emails. Keep in mind, this opt-out does not apply to necessary communications, such as responding to an inquiry, and may be revoked if you later request information from us. Additionally, if you have various contact options that are not linked to your PII or account, we may not be able to identify which options link to you. Please provide the information necessary to honor your request as fully as possible.
11.0 DISCLOSURE OF INFORMATION.
What we do with information gathered from and about you depends on your relationship with us. In general, if we obtain your information solely because an End User communicates information about you within the Services, then our sole uses for your information are to fulfill the customer's purposes. We do not use this information for our own purposes. However, unless limited by law or contract, we may use your information:
* 11.1 To provide you with information about products, services, news, and events;
* 11.2 To analyze use of our services and products, develop new services and products, and customize our products, services, and other information we make available;
* 11.4 As required by law, such as to comply with a subpoena, bankruptcy proceedings or similar legal process;
* 11.5 When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
* 11.6 If Patient Pending is involved in a merger, acquisition, or sale of all or a portion of its assets, notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information;
* 11.7 To any other third party with your prior consent to do so.
The security of your personal information is important to us. When you enter sensitive information, we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
13.0 ADDITIONAL PRIVACY INFORMATION.
Patient Pending may in its sole discretion, update this Statement at any time and will post any amended Statement on its website. Users should visit this page regularly, especially prior to providing any PII.
15.0 FICTITIOUS NAMES.
EXCEPT AS TO REFERENCES TO PATIENT PENDING'S CURRENT TEAM MEMBERS, ANY PII, INCLUDING NAMES AND PHONE NUMBERS AND PHOTOS, DISPLAYED ON PATIENT PENDING'S WEBSITE ARE FICTITIOUS AND MERELY FOR ILLUSTRATIVE PURPOSES. ANY RESEMBLANCE OR SIMILARITY TO AN ACTUAL INDIVIDUAL IS MERELY COINCIDENTAL.
16.0 LINKS TO OTHER WEBSITES.
When you click on links on Patient Pending's website to third-party websites, you will be subject to such third parties' privacy policies or statements. PATIENT PENDING IS NOT BE RESPONSIBLE FOR THIRD-PARTY WEBSITES OR THEIR CONTENT OR ACTIONS. Patient Pending encourages you to read the posted privacy statement or policy of any and every website visited. Also, you may have the opportunity to share your information through other websites, such as social media sites. We may provide a convenient link to let you do this easily, but we cannot control their website or your posts/sharing.
By using our website and services, you agree to be bound the terms and conditions of this Statement.
18.0 CONTACT US.