CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
PATIENT PENDING
Pinnacle
Zero Data Entry featuring Advanced Short Code Technology
The 100% automated platform utilizes short code text and opt-in link technology to connect and deliver practice branded educational emails, texts and videos to each patient with zero data entry from your staff.
Pinnacle plan specs
Patient Pending Pinnacle provides you with a 5-digit short code or opt-in link option.
Short Code
Patients text our exclusive 5-digit short code with a keyword unique to your practice to automatically engage and receive your custom, logo branded patient education messages and videos. The patient provides all of the required information so there's no front-end data entry required by your staff.
Opt-in Link
A link unique to your practice is embedded into any of your existing email or text confirmation communications. The patient will click on that link and submit their cell phone number or email address to automatically engage and receive your custom, logo branded patient education messages and videos. The patient provides of the all required information so there's no front-end data entry required by your staff.
Pinnacle Platform Includes Up to 6 Patient Touchpoints
- Custom text and/or email messages branded with your logo and practice information.
- Custom video platform branded with your logo.
- Up to 4 pre-produced, pre-consult and pre-operative patient education videos.
- Custom video content option available.
- Custom pre-consult questionnaire.
- Post-operative patient education.
- Custom Patient satisfaction survey.
- Analytics - In depth analytics including message activity, conversion reports and more.
Click Here-Patient Pending Pinnacle Video (SIMPLE :60 SECOND EXPLAINER VIDEO)
CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
PATIENT PENDING
Prime
Zero Data Entry featuring Advanced Short Code Technology
The 100% fully automated platform utilizes short code text and opt-in link technology to deliver non-branded educational emails, texts and videos to each patient with zero data entry from your staff on the front-end or backend.
Prime plan specs
Patient Pending Prime provides you with a 5-digit short code or opt-in link option.
Short Code
Patients text our exclusive 5-digit short code with a specialty-specific keyword to automatically engage and receive patient education messages and videos. The patient provides all required information so there's no front-end data entry required by your staff.
Opt-in Link
A specialty-specific link is embedded into any of your existing email or text confirmation communications. The patient will click on that link and submit their cell phone or email address to automatically engage and receive patient education messages and videos. The patient provides all required information so there's no front-end data entry required by your staff.
Prime Platform Includes Up to 3 Patient Touchpoints
- General (non-branded) text and/or email messages.
- General (non-branded) video platform.
- Up to 3 (pre-produced, pre-consult and pre-operative patient education videos.
Click Here-Patient Pending Prime Video (SIMPLE :60 SECOND VIDEO)
CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
PATIENT PENDING
Premier
Zero Data Entry-Automated Interface
The 100% fully automated (zero data entry) platform can connect with your EMR or practice management software to automatically import scheduling reports on a nightly basis. These reports will enable the patient information to be directly, and securely, imported into the Patient Pending system with zero front-end data entry from your staff.
Premier plan specs
Patient Pending Premier Includes Up to 6 Patient Touchpoints
- Custom text and/or email messages branded with your logo and practice information.
- Custom video platform branded with your logo.
- Up to 4 pre-produced, pre-consult and post-operative patient education videos.
- Custom video content option available.
- Custom pre-consult questionnaire.
- Post-operative patient education.
- Custom Patient satisfaction survey.
- Analytics - In depth analytics including a message activity, conversion reports and more.
Click Here-Patient Pending Premier Video (SIMPLE :60 SECOND EXPLAINER VIDEO)
CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
PATIENT PENDING
Precision
Manual Data Entry
Patient Pending Precision is the custom platform for practices that prefer the option of manual patient data entry from start to finish. Administrators may choose to input patient information one at a time or by exporting a file from the EMR or practice management system and uploading a CSV file into Patient Pending. It will be the responsibility of the administrators to update patient records with procedure dates and specific information regularly after patient consultations.
Precision plan specs
Patient Pending Precision Includes Up to 5 Patient Touchpoints
- Custom text and/or email messages branded with your logo and practice information.
- Custom video platform branded with your logo.
- Up to 4 pre-produced, pre-consult and pre-operative patient education videos.
- Custom video content option available.
- Custom pre-consult questionnaire.
- Post-operative patient education.
- Custom Patient satisfaction survey.
- Analytics - In depth analytics including a message activity, conversion reports and more.
Click Here-Patient Pending Premier Video (SIMPLE :60 SECOND EXPLAINER VIDEO)
CONNECT TO PATIENTS IN OFFICE
Your Personal Patient Connection Tool
PATIENT PENDING
Point of Care
In-Office iPad Application - Zero Data Entry
Practices will have access to the Patient Pending iPad application for in-office use only. The iPad will be set to guided access and given to patients in the exam room prior to the consultation with the doctor. The patient will watch a short educational video about their procedure and/or medical options and then be directed to answer survey questions related to their lifestyle and activity goals.
Once the survey is completed, the survey, the doctor will review their answers and then the iPad will be reset for the next patient. No patient information is collected in this option. Beyond the survey, no personal information shall be requested or required from patient.
Point of Care plan specs
Patient Pending Point of Care includes 1 patient touchpoint.
- 1 Standard Educational Video
- Custom Lifestyle Questionnaire
Click Here-Patient Pending Point of Care Video (SIMPLE :60 SECOND EXPLAINER VIDEO)
CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
PATIENT PENDING
Performance
Customer Satisfaction - Manual Data Entry
Practices will provide Patient Pending with videos (up to :30 seconds), emails and/or text messages (SMS only) and their satisfaction survey to aid in collecting patient satisfaction feedback. Practice administrators will manually enter patients into the system via single data entry or by uploading a CSV file downloaded from the EMR or practice management system. Patients will be sent a series of communications with the satisfaction survey included. If, at any time, a patient completes the satisfaction survey the remaining communications will be cancelled from the schedule. If they do not complete a survey, then they will continue to receive the communications.
Performance plan specs
Patient Pending Performance includes up to 5 patient touchpoints.
- Creation of patient satisfaction sequence - Video assets provided by practice
- Customizable communication schedule
- Analytics - In depth analytics including a message activity, response report and more.
Click Here-Patient Pending Performance Video (SIMPLE :60 SECOND EXPLAINER VIDEO)
Pinnacle
Prime
Premier
Precision
Point of Care
Performance
CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
PATIENT PENDING
Pinnacle
Zero Data Entry featuring Advanced Short Code Technology
The 100% automated platform utilizes short code text and opt-in link technology to connect and deliver practice branded educational emails, texts and videos to each patient with zero data entry from your staff.
CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
PATIENT PENDING
Prime
Zero Data Entry featuring Advanced Short Code Technology
The 100% fully automated platform utilizes short code text and opt-in link technology to deliver non-branded educational emails, texts and videos to each patient with zero data entry from your staff on the front-end or backend.
CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
PATIENT PENDING
Premier
Zero Data Entry-Automated Interface
The 100% fully automated (zero data entry) platform can connect with your EMR or practice management software to automatically import scheduling reports on a nightly basis. These reports will enable the patient information to be directly, and securely, imported into the Patient Pending system with zero front-end data entry from your staff.
CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
PATIENT PENDING
Precision
Manual Data Entry
Patient Pending Precision is the custom platform for practices that prefer the option of manual patient data entry from start to finish. Administrators may choose to input patient information one at a time or by exporting a file from the EMR or practice management system and uploading a CSV file into Patient Pending. It will be the responsibility of the administrators to update patient records with procedure dates and specific information regularly after patient consultations.
CONNECT TO PATIENTS IN OFFICE
Your Personal Patient Connection Tool
PATIENT PENDING
Point of Care
In-Office iPad Application - Zero Data Entry
Practices will have access to the Patient Pending iPad application for in-office use only. The iPad will be set to guided access and given to patients in the exam room prior to the consultation with the doctor. The patient will watch a short educational video about their procedure and/or medical options and then be directed to answer survey questions related to their lifestyle and activity goals.
Once the survey is completed, the survey, the doctor will review their answers and then the iPad will be reset for the next patient. No patient information is collected in this option. Beyond the survey, no personal information shall be requested or required from patient.
CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
PATIENT PENDING
Performance
Customer Satisfaction - Manual Data Entry
Practices will provide Patient Pending with videos (up to :30 seconds), emails and/or text messages (SMS only) and their satisfaction survey to aid in collecting patient satisfaction feedback. Practice administrators will manually enter patients into the system via single data entry or by uploading a CSV file downloaded from the EMR or practice management system. Patients will be sent a series of communications with the satisfaction survey included. If, at any time, a patient completes the satisfaction survey the remaining communications will be cancelled from the schedule. If they do not complete a survey, then they will continue to receive the communications.
Pinnacle plan specs
Patient Pending Pinnacle provides you with a 5-digit short code or opt-in link option.
Short Code
Patients text our exclusive 5-digit short code with a keyword unique to your practice to automatically engage and receive your custom, logo branded patient education messages and videos. The patient provides all of the required information so there's no front-end data entry required by your staff.
Opt-in Link
A link unique to your practice is embedded into any of your existing email or text confirmation communications. The patient will click on that link and submit their cell phone number or email address to automatically engage and receive your custom, logo branded patient education messages and videos. The patient provides of the all required information so there's no front-end data entry required by your staff.
Pinnacle Platform Includes Up to 6 Patient Touchpoints
- Custom text and/or email messages branded with your logo and practice information.
- Custom video platform branded with your logo.
- Up to 4 pre-produced, pre-consult and pre-operative patient education videos.
- Custom video content option available.
- Custom pre-consult questionnaire.
- Post-operative patient education.
- Custom Patient satisfaction survey.
- Analytics - In depth analytics including message activity, conversion reports and more.
Click Here-Patient Pending Pinnacle Video (SIMPLE :60 SECOND EXPLAINER VIDEO)
Prime plan specs
Patient Pending Prime provides you with a 5-digit short code or opt-in link option.
Short Code
Patients text our exclusive 5-digit short code with a specialty-specific keyword to automatically engage and receive patient education messages and videos. The patient provides all required information so there's no front-end data entry required by your staff.
Opt-in Link
A specialty-specific link is embedded into any of your existing email or text confirmation communications. The patient will click on that link and submit their cell phone or email address to automatically engage and receive patient education messages and videos. The patient provides all required information so there's no front-end data entry required by your staff.
Prime Platform Includes Up to 3 Patient Touchpoints
- General (non-branded) text and/or email messages.
- General (non-branded) video platform.
- Up to 3 (pre-produced, pre-consult and pre-operative patient education videos.
Click Here-Patient Pending Prime Video (SIMPLE :60 SECOND VIDEO)
Premier plan specs
Patient Pending Premier Includes Up to 6 Patient Touchpoints
- Custom text and/or email messages branded with your logo and practice information.
- Custom video platform branded with your logo.
- Up to 4 pre-produced, pre-consult and post-operative patient education videos.
- Custom video content option available.
- Custom pre-consult questionnaire.
- Post-operative patient education.
- Custom Patient satisfaction survey.
- Analytics - In depth analytics including a message activity, conversion reports and more.
Click Here-Patient Pending Premier Video (SIMPLE :60 SECOND EXPLAINER VIDEO)
Precision plan specs
Patient Pending Precision Includes Up to 5 Patient Touchpoints
- Custom text and/or email messages branded with your logo and practice information.
- Custom video platform branded with your logo.
- Up to 4 pre-produced, pre-consult and pre-operative patient education videos.
- Custom video content option available.
- Custom pre-consult questionnaire.
- Post-operative patient education.
- Custom Patient satisfaction survey.
- Analytics - In depth analytics including a message activity, conversion reports and more.
Click Here-Patient Pending Premier Video (SIMPLE :60 SECOND EXPLAINER VIDEO)
Point of Care plan specs
Patient Pending Point of Care includes 1 patient touchpoint.
- 1 Standard Educational Video
- Custom Lifestyle Questionnaire
Click Here-Patient Pending Point of Care Video (SIMPLE :60 SECOND EXPLAINER VIDEO)
Performance plan specs
Patient Pending Performance includes up to 5 patient touchpoints.
- Creation of patient satisfaction sequence - Video assets provided by practice
- Customizable communication schedule
- Analytics - In depth analytics including a message activity, response report and more.
Click Here-Patient Pending Performance Video (SIMPLE :60 SECOND EXPLAINER VIDEO)
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* This Site Does Not Provide Medical Advice: This site and its content is for informational and educational purposes only and is not a substitute for professional medical advice. Nothing on this site shall be stated, implied or interpreted as an endorsement or recommendation of any specific technology, treatment, therapy or medical professional. Consult your physician before starting any medical procedure, therapy or treatment. The testimonials, statements and opinions presented on this site are applicable only to the individuals depicted. Results will vary and may not be representative of the experience of others. Participants were not paid for their testimonials while some were remunerated for the time required to participate. The testimonials are representative of real patient experiences but the exact results and experiences will be unique to each individual and patient. Again, seek the advice of your doctor or another medical professional before undergoing any medical treatment.
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