Patient Pending - Connect. Inform. Engage.

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Connect. Inform. Engage.

Automated Patient Education
100% Patient Opt-In Technology
Delivered with One Text, Scan or Click
No Apps. No Software. No outgoing PHI data from practice.

Automated Patient Education
100% Patient Opt-In Technology
Delivered with One Text, Scan or Click
No Apps. No Software.
No outgoing PHI data from practice.

About Patient Pending

Patient pending is the fully automated, opt-in patient education program that utilizes the most popular, user friendly technologies to deliver important patient education materials through the entire patient journey. From the first pre-consult call to the final post-operative, patient satisfaction follow-up, Patient Pending keeps the patient connected, informed and engaged.

THREE Easy Patient Opt-in Options. ZERO Staff Data Entry.

TEXT

Short Code

SCAN

QR Code

CLICK

Video Link

Automate the Patient Education Journey.

From scheduling the first consult to the final patient satisfaction survey, Patient Pending delivers customized patient education with fully automated "set it and forget it" simplicity.

No apps to download. No software to install or integrate. No staff data entry required.

If your practice demands more in-depth patient engagement, tracking and analytics, click here to see all of the Patient Pending options.

Patient Pending Plan Options

Patient Pending: Perfect for Patients and Practices

Emerging trends have led to staff shortages and other problems that can compromise the quality and consistency of patient education. Uninformed patients cost you and your staff time and money and can have a negative impact on the patient journey and medical outcome.

Engage patients

Save time

Patient Pending Solves Practice Problems

Connects, informs & engages pre-consultation
Explains latest available technologies
Reduces staff time for patient education
Automated pre-consult/post op questionnaires
Automated patient satisfaction questionnaires
Latest medical technologies
Shorter and more productive consults
Educates patients about medical options
Zero staff data entry means improved staff efficiency
Shorter and more productive consults
No print, administration or shipping costs

Patient Pending Specialties

Cataract
Lasik-PRK
Light Adjustable Lens
Dry Eye

TMS–Depression
Hearing
Hair Restoration
Men’s Health/ED

Dental Implants
Dentistry/Teeth Whitening
Senior/Assisted Living
Home Care/Hospice

TMS–Depression
Hearing
Cataract
Lasik-PRK
Light Adjustable Lens
Dry Eye

Hair Restoration
Men's Health/ED
Dental Implants
Dentistry/Teeth Whitening
Senior/Assisted Living
Home Care/Hospice

What Patient Pending users are saying

"Ophthalmology practices are very busy places. It can be very hard to provide consistent education to patients regarding the benefits of premium lenses. Through Patient Pending we have removed that inconsistency and dramatically increased our premium conversions creating more satisfied patients and surgeons."

Jim Wachtman
CEO, Vision Integrated Partners

"I think Patient Pending is fantastic! Getting the patient's lifestyle questionnaire in advance helps our staff to be better prepared for every consultation and to have a clear understanding of the patient's vision goals before I walk in the consult room. Our patients consistently comment on how they appreciate the advanced information provided on the videos, which help them better understand their vision correction options and what to expect through the process."

Daniel R. Osborn, M.D.
Missouri Eye Institute

"Patient Pending is a game changer because it helps both the doctor and patient enjoy a shorter and more productive consult with better interaction. The patient arrives at the consultation better informed about cataract surgery and their IOL options, while the doctor receives the patient's personal vision goals in advance. It's faster, more efficient and it makes the patient more comfortable from start to finish."

Paul Ehlen
Chairman, Precision Lens, Inc.

"I love when the patient comes to the cataract consult with a good understanding of the differences in the IOLs. Even when they choose a standard IOL, I feel confident Patient Pending helps them understand their IOL options in advance of the consultation, which helps avoid potential confusion while saving everyone valuable time."

Brad Kwapiszeski, M.D.
Heart of America Eye Care

"Increasing revenue per patient is now more important than ever and Patient Pending is one of the best tools we have to make that happen. Our premium conversions have more than doubled with no impact to surgeon chair time. In fact, there is now virtually no impact to staff time with the new Patient Pending programs. Helping our patients learn about their vision choices at their own pace has also enhanced the patient experience. "

Rikki Bradley
Chief Administrative Officer, Vision Integrated Partners

"Patient Pending has been a great addition to our clinic and patient experience. It is user friendly for the staff and the end user the patient and it has helped us increase our premium lens cases by over 50%. The team at Patient Pending has been great to work with. They understand our needs and customize our message to fit our practice. "

Randy Lucas
Director, Eye Care Services & Plastic Surgery, Park Nicollet Health Services

Patient Pending Partnerships

* This Site Does Not Provide Medical Advice: This site and its content is for informational and educational purposes only and is not a substitute for professional medical advice. Nothing on this site shall be stated, implied or interpreted as an endorsement or recommendation of any specific technology, treatment, therapy or medical professional. Consult your physician before starting any medical procedure, therapy or treatment. The testimonials, statements and opinions presented on this site are applicable only to the individuals depicted. Results will vary and may not be representative of the experience of others. Participants were not paid for their testimonials while some were remunerated for the time required to participate. The testimonials are representative of real patient experiences but the exact results and experiences will be unique to each individual and patient. Again, seek the advice of your doctor or another medical professional before undergoing any medical treatment.