SOFTWARE SOLUTION FOR PHYSICIANS AND CLINICS
Connect. Inform. Educate.
The most advanced automated software
application for physicians and clinics
to connect and educate patients.
 
 
 
 
About Patient Pending Software
Patient PendingSM is a proprietary and fully-automated, multi-touchpoint, digital software application that directly connects with patients and prospects, educating them about specific products and services, BEFORE they come in for a consultation with the doctor.
 
Patient Pending helps educate patients through a series of communication touchpoints. These touchpoints familiarize patients with procedures through testimonials and clear instructions for pre- and post-op appointments.
 
 
See how Patient Pending can increase patient education, through communication touchpoints.
 
Patient Pending offers 6 Complete Patient Communication Product Options:
CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
Pinnacle
PATIENT PENDING
Pinnacle
Zero Data Entry featuring Advanced Short Code Technology
The 100% automated platform utilizes short code text and opt-in link technology to connect and deliver practice branded educational emails, texts and videos to each patient with zero data entry from your staff.
CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
Prime
PATIENT PENDING
Prime
Zero Data Entry featuring Advanced Short Code Technology
The 100% fully automated platform utilizes short code text and opt-in link technology to deliver non-branded educational emails, texts and videos to each patient with zero data entry from your staff on the front-end or backend.
CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
Premier
PATIENT PENDING
Premier
Zero Data Entry-Automated Interface
The 100% fully automated (zero data entry) platform can connect with your EMR or practice management software to automatically import scheduling reports on a nightly basis. These reports will enable the patient information to be directly, and securely, imported into the Patient Pending system with zero front-end data entry from your staff.
CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
Precision
PATIENT PENDING
Precision
Manual Data Entry
Patient Pending Precision is the custom platform for practices that prefer the option of manual patient data entry from start to finish. Administrators may choose to input patient information one at a time or by exporting a file from the EMR or practice management system and uploading a CSV file into Patient Pending. It will be the responsibility of the administrators to update patient records with procedure dates and specific information regularly after patient consultations.
CONNECT TO PATIENTS IN OFFICE
Your Personal Patient Connection Tool
Point of Care
PATIENT PENDING
Point of Care
In-Office iPad Application - Zero Data Entry
Practices will have access to the Patient Pending iPad application for in-office use only. The iPad will be set to guided access and given to patients in the exam room prior to the consultation with the doctor. The patient will watch a short educational video about their procedure and/or medical options and then be directed to answer survey questions related to their lifestyle and activity goals. Once the survey is completed, the survey, the doctor will review their answers and then the iPad will be reset for the next patient. No patient information is collected in this option. Beyond the survey, no personal information shall be requested or required from patient.
CONNECT TO PATIENTS WITHOUT DOWNLOADING APPS, ETC.
Your Personal Patient Connection Tool
Performance
PATIENT PENDING
Performance
Customer Satisfaction - Manual Data Entry
Practices will provide Patient Pending with videos (up to :30 seconds), emails and/or text messages (SMS only) and their satisfaction survey to aid in collecting patient satisfaction feedback. Practice administrators will manually enter patients into the system via single data entry or by uploading a CSV file downloaded from the EMR or practice management system. Patients will be sent a series of communications with the satisfaction survey included. If, at any time, a patient completes the satisfaction survey the remaining communications will be cancelled from the schedule. If they do not complete a survey, then they will continue to receive the communications.
Patient Pending offers 6 Complete Patient Communication Product Options:
 
 
 
 
 
 
No other platform can match the versatility of Patient Pendingsm
 
 
The fast, easy and effective way to connect with patients about your products prior to a consultation or appointment.
Use as an education tool, a subtle sales tool, a practice management tool or all of the above.
Maximize staff efficiency, enabling you to see more patients and sell more products in less time.
 
Access detailed patient data and ROI analytics far beyond what you could gather manually or with other practice management tools.
Explore front-end marketing and lead generation plus back-end follow-up that benefits practitioners and patients alike.
Unmatched versatility. Endless Possibilities.
Schedule your demonstration today.
 
 
It's time to create a more personal connection with your patients. Schedule a free demonstration today.
 
What Patient Pending users are saying
 
 
Patient Pending FAQs
 

Patient PendingSM is a proprietary and fully-automated multi-touchpoint digital software application that directly connects with patients and prospects, providing important patient education videos and related information BEFORE they come in for a consultation.

The set up time will vary from one day to up to 2 weeks, depending on how you plan to utilize the platform. Our IT team will evaluate your needs and can handle all of the programming and heavy lifting for a seamless transition.

Absolutely! If you select a Patient Pending program that allows for the distribution of video you will always have to the option to provide your own video assets in place of ours. Length and file type restrictions will apply. We can also create custom videos for you.

There is a monthly licensing fee associated with each Patient Pending program as low as $99. Your monthly cost will be determined based on which of the 6 programs is selected for your practice.

Yes! Patient Pending Premier can integrate seamlessly with your existing EMR or practice management software. Our IT department can help make the integration easy.
 
Patient Pending Partnerships
   
   
 
Contact us.
Sign up for the Free Demonstration today!

Patient Pending
2861 S. Meadowbrook Ave.
Springfield, MO 65807
P: (417) 882-8700
E: info@patientpending.com
Patient Pending
2861 S. Meadowbrook Ave.
Springfield, MO 65807
P: (417) 882-8700
E: info@patientpending.com
 
 
* This Site Does Not Provide Medical Advice: This site and its content is for informational and educational purposes only and is not a substitute for professional medical advice. Nothing on this site shall be stated, implied or interpreted as an endorsement or recommendation of any specific technology, treatment, therapy or medical professional. Consult your physician before starting any medical procedure, therapy or treatment. The testimonials, statements and opinions presented on this site are applicable only to the individuals depicted. Results will vary and may not be representative of the experience of others. Participants were not paid for their testimonials while some were remunerated for the time required to participate. The testimonials are representative of real patient experiences but the exact results and experiences will be unique to each individual and patient. Again, seek the advice of your doctor or another medical professional before undergoing any medical treatment.
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